TERMS AND CONDITIONS
Welcome to www.yanthara.com, Please read the following Terms and Conditions carefully. If you visit, or continue to browse and use this website, you are agreeing to comply with and be bound by the website Terms and Conditions.
1. INTELLECTUAL PROPERTY
The copyrights, trademarks, names, graphics, designs, logos, service marks, service names, scripts, commercial markings, and trade dress (collectively “Intellectual Property”) displayed on this Website are all registered and unregistered intellectual properties of YANTHARA or its licensors, sponsors or suppliers and are protected by intellectual property laws. Nothing contained on this Website should be construed as granting any license or right to use any intellectual property without the prior written permission of YANTHARA.
2. DATA COLLECTION
We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Website and/or using the products and services made available to you on the Website, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.
3. COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Cookies and web beacons help us understand how consumers use the Website and e-mail and measure the effectiveness of our online advertising so we can design better services in the future.
4. COMMITMENT TO DATA SECURITY
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
5. PRIVACY POLICY
We value our customers’ privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. This help us understand how consumers use the Website and e-mail and measure the effectiveness of our online advertising so we can design better services in the future. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. (Plese see our privacy contact information for more details)
6. SHIPPING POLICY
We ship our products both domestic and international. Shipping time depends on your location. In Thailand, you will receive the products within 3-5 business days via Thailand Post (EMS). For international destinations will be longer (usually less than 20 days). We make effort to fulfill orders as quick as possible. Please note that during the pandemic the shipping time might be longer, but you will receive all the shipping details in the e-mail.
7. CANCELLATION DUE TO ERRORS
YANTHARA has the right to cancel an order at anytime due to typographical or unforeseen errors that results in the product(s) on the site being listed inaccurately (having the wrong price or descriptions etc.). In the event a cancellation occurs and payment for the order has been received, YANTHARA shall issue a full refund for the product in the amount in question.
8. CANCELLATIONS AND RETURNS
Orders can be cancelled if their products have not yet be delivered. Once products are delivered to the users account, they are no longer permitted to cancel. Any returns after that are handled on a case-by-case basis. Within reason, we will do what we can to ensure customer satisfaction. Unless there is something wrong with the purchase, we are generally unable to offer refunds.
9. UNSUBSCRIBE NEWSLETTER
If you are not willing to receive newsletter from us, you can modify your e-mail subscriptions by unsubscribing to our email lists through various channels on the Website or by unsubscribing through the emails/newsletters that you receive.
10. PRIVACY CONTACT INFORMATION
If you have any questions regarding our Privacy Policy, please contact us at: YANTHARA, 84/16-18 Rama 2 Road Soi 65, Samedum, Bangkhuntien, Bangkok, 10150. Or email us at [email protected] We reserve the right to make changes to this policy. Any changes to this policy will be posted on the Website.